FAQs

FIND OUT THE ANSWERS TO SOME OF OUR MOST FREQUENTLY ASKED QUESTIONS.
PAYMENT/POLICIES FAQS
WHEN DO I PAY FOR THE TRIP?

To secure your spot, we require a $500/person non-refundable deposit. You can make a deposit online with a credit or debit card, or by check (contact us). The remainder of the trip cost is due no later than 90 days prior to the trip start date.

CAN I HOLD MY SPOT FOR A TRIP?

Yes- we allow you to hold a spot for up to five days before requiring a $500 deposit to secure your spot.

HOW CAN I PAY FOR THE TRIP?

We accept payment via check or credit card. You can pay for the trip deposit online or by mailing a check, and you will receive an invoice for the remaining balance of the trip cost to be paid at a later date.

WHAT IF I NEED TO CANCEL?

If you decide to cancel more than 45 days prior to the start of your trip, you will receive a Carpe Mundo credit that is transferable with no expiration for the amount paid, or we will refund your payment less a $250/person cancellation fee. If you decide to cancel less than 45 days prior to the start of your trip, no refunds or credits will be available. We recommend purchasing travel insurance or a travel interruption plan in case you need to cancel due to unforeseen circumstances.

WHAT TYPE OF INSURANCE DO I NEED?

Due to the nature and locations of our trips, we highly recommend that everyone participating in a trip has medical insurance that provides coverage while abroad. Although not required, we highly recommend purchasing travel insurance or a travel protection plan for your trip. This can provide coverage for both medical situations and trip cancellations/interruptions. We adhere to our cancellation policy, and these plans will protect your trip purchase in the event you cancel under certain circumstances. 

CAN YOU ASSIST WITH AIRFARE?

Our trips do not include airfare, but we would be more than happy to help you get the best flights possible to coordinate with our trips. We can even help you use your frequent flier points to get to/from the trip destinations. If you are interested in flying business/first class, we often times have access to unpublished airfare that costs less than if you were to book directly with the airlines. 

DO YOU OFFER ANY SPECIAL RATES? HOW FAR IN ADVANCE CAN I BOOK?

What better way to seize the world than by combining two or three of our trips?! Some of our trips are planned back to back to allow you to see more of the world- if you are already in a geographic region then why not continue the adventure? You will receive $150 off each sequential trip that you book. If you are traveling with three people, there are opportunities to all stay in a room together and receive a discount for the third person (discount varies by trip, consult individual trip pages for pricing). Repeat customers are given a discount when they decide to travel with us again. 

HOW ARE YOUR PRICES SO COMPETITIVE?
We maintain competitive prices by designing our trips so that you only pay for what you want. We specialize in doing only certain trips, and doing them well. This enables us to maintain lower overhead costs. We utilize frequent flier points to pay for leader airfare. For our hotel/inn based trips, food is not included so you can decide how much you spend on food and where you eat. Likewise in some cities, instead of forcing everyone to do the same activity or visit the same places, we provide suggestions so you can choose what you do based on what you want to see and how much you want to spend.

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